Customer Service Software

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

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Palace of Chance offers a wide range of betting limits, suiting every style of play. With your first deposit, receive a 100% bonus. Everyone has a chance for generous weekly bonuses! Offering some of the best payouts available, Palace of Chance also has the highest comps for Keno on the net. Palace of Chance prides itself on providing excellent customer service, always with a personal touch from our professional Customer Care staff.

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POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again.

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Provide first class customer service while improving your bottom line with AyaNova?s full control over your entire service department. At only $125 per schedulable user, minor updates and support always free, AyaNova has powerful features to help manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, searchable knowledgebase, customer equipment tracking, management reports and much more.

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The Top-Rated Electronic & Electrical Engineering Tool for Palm OS The most complete set of hundreds of calculations including: Integrated Ohm's Law/Watt's Law, Resistor Color Code, Series/Parallel Resistance/Inductance/Capacitance, Voltage/Current Dividers, Capacitive/Inductive Reactance, Impedance, Sine Wave Conversion, Delta/Wye, Decibels, VSWR, AWG/Metric/Custom Conductor Voltage Drop, Conductor Size Selection, Load calculator and much more.

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The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference and the Customer Relationship Management. Create a new level of convenience for your customers with this CRM tool.

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Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).

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PLASTIC BOOK for Windows. Designed to make keeping track of all kinds of "plastic cards" as easy as possible. It can be used for credit cards, bank client cards, library cards, etc. The data file has fields such as: Type, Number, Code, Limit, Fee, Issuing Institution, Customer Service Phone Number, Lost Or Stolen Phone Number. Entries can be sorted by a selected field. Our "book-like" user interface makes the program very easy to use.

Point of Sale POS on Pocket PC in Restaurants sending orders to Kitchen and Bar printers by WiFi network connection for improved customer service and profitability. Very fast and easy to navigate. Most items can be sold with 3 taps of the stylus, with no need to navigate multiple levels of confusing icons. Automatic update from controller that requires no re-programming when menus change, even while sales are being processed.

Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service.

VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

The Claymore Card Filer allows you to create a list of individuals and their contact information and sort them by resource and class. This system is particularly useful for sales and customer service staff. Each staff member (resource) can have their own list of contacts and organize them as they see fit. Each contact has a series of custom fields that can be used to track various useful bits of information.

Toad® for DB2 UDB is a database development solution that provides productivity features/functions for rapidly creating and executing queries, facilitating database object management, developing SQL code, and accessing DB2 UDB expertise instantly. Developers have access to a community of users, peers, and experts.

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.

LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.

Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). For home use, you may want to begin with VueChat Home which is the easiest way to start. With VueChat Home you may connect to every available VueChat Server registered in the VueChat Global Servers list and communicate with people all over the world live and make low cost telephone calls over the Internet.

Finally there is a way that you can analyze web hosts before you pull out your credit card and make the move. With the Host Evaluator software you can add the web hosting plans you want to compare, and test out the servers of the company who you are potentially going to buy hosting services from.

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, Customer Service and Support Departments.

Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. Use canned answers. Send HTML messages. Receive copies of chat sessions via email. Use with multiple operators. Receive audio and visual alerts on new chats, new messages, and new visitors.

Probably the best feature of this product is the ability to integrate with just about any application. By specifying fields to track on forms and how they relate to other forms, e.g. Invoice Entry to Invoice Payment, one will always have the information at just a click of a button. Customer service representatives are now empowered to respond to inquiries in a real-time fashion while the customer is on the phone. With just a few clicks, one can.

NetConceal implements SmartProxyTM technology to bounce your connections through our super secure network of Proxies. This technology even allows you to bypass firewalls to play your favourite games like World of Warcraft and Runescape. Never again will your work or school stop you from using MSN, AIM or Yahoo Messenger.